Item

Description

Position Function/ Purpose

• Managing Web Applications (PEP/BI/Vendor Portal) and workflows.

Educational Qualifications & Experience

• Graduation/Diploma (IT) / B.Sc (IT) / BCA
• 22-26 Yrs, Knowledge of database and web applications, Domino/Lotus Notes.
• 2-4 yr. of relevant experience.

Reporting Relationships / Designation & Job Grade of Supervisor

• Manager - IT

Number of Subordinates

• NA

Career Path (Next Level)

• Senior Executive- Applications Support

Other Information

Desired Competencies:

• Process Oriented.
• Good verbal & written communication skills.

S. No.

Job Duties

1

• Manage and support PeopleSoft.

2

• Managing Web Applications (PEP/BI/Vendor Portal)

3

• Managing Workflows

4

• Handling user queries & call monitoring for PEP / BI / Vendor Portal / Workflows

5

• Understanding & coordinating enhancements requirements from users.

6

• Coordinating with helpdesks to achieve defined SLA.

7

• Monthly reporting.